Privacy Policy

1. Data Controller

The data controller responsible for your Personal Data is: pttonline s.r.o., IČO: 06964753, V lužích 735/6, Libuš, 142 00 Praha, Czech Republic. For any privacy-related questions, please contact us at: info@pttonline.eu.

2. What is Personal Data?

"Personal Data" means any information relating to an identified or identifiable natural person. This may include, but is not limited to:

• Contact details: name, email address, phone number, company name, job title
• Business information: company address, business registration details
• Communications content: messages, inquiries, and correspondence you send to us
• Technical data: IP address, browser type and version, operating system, device identifiers
• Usage data: pages visited, time spent on pages, referral source, navigation paths
• Cookie data and similar tracking technologies (see Section 9)

3. How We Collect Personal Data

We collect Personal Data through the following means:

• Directly from you: when you submit a contact form, send us an email, or otherwise communicate with us
• Automatically: through cookies, server logs, and similar technologies when you visit our website
• From third-party sources: publicly available business registries, industry databases, or referrals from business partners, where permitted by applicable law

4. Purposes and Legal Basis for Processing

We process your Personal Data for the following purposes and on the following legal bases under the GDPR:

• To respond to your inquiries and manage business communications (Legal basis: performance of a contract or pre-contractual measures, Art. 6(1)(b) GDPR)
• To provide, maintain, and improve our services and website (Legal basis: legitimate interest, Art. 6(1)(f) GDPR)
• To send you business-related communications, including partnership opportunities and service updates (Legal basis: legitimate interest, Art. 6(1)(f) GDPR)
• To comply with legal and regulatory obligations, including tax, accounting, and trade compliance requirements (Legal basis: legal obligation, Art. 6(1)(c) GDPR)
• To protect our rights, property, and safety, and that of our partners and users (Legal basis: legitimate interest, Art. 6(1)(f) GDPR)
• To analyze website usage and improve user experience (Legal basis: legitimate interest or consent, Art. 6(1)(f) or Art. 6(1)(a) GDPR)

Where we rely on legitimate interest, we have conducted a balancing test to ensure that your interests, rights, and freedoms do not override our legitimate interests.

5. Disclosure of Personal Data

We do not sell, rent, or trade your Personal Data. We may share your Personal Data in the following circumstances:

• Service providers: trusted third-party vendors who assist us with website hosting, analytics, email delivery, and IT services, bound by contractual data protection obligations. This includes ipapi.co, which receives your IP address solely to detect your country and suggest a default site language on first visit; no other personal data is shared with this provider.
• Business partners: where necessary for the performance of a contract or business relationship, and only to the extent required
• Legal requirements: when required by law, regulation, legal process, or governmental request, including tax and trade compliance
• Business transfers: in connection with a merger, acquisition, restructuring, or sale of assets, provided the receiving party agrees to protect your Personal Data consistently with this Policy
• With your consent: where you have given us explicit consent to share your data for a specific purpose
• Protection of rights: to protect the rights, property, or safety of pttonline, our partners, or others, as permitted by law

6. International Transfers of Personal Data

pttonline is headquartered in the Czech Republic within the European Union. Your Personal Data may be transferred to and processed in countries outside the EU/EEA where we operate or where our service providers are located (including North America and Asia). When we transfer Personal Data outside the EU/EEA, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Adequacy decisions by the European Commission for the recipient country
• Other legally recognized transfer mechanisms under applicable data protection laws

You may request a copy of the safeguards in place by contacting us at info@pttonline.eu.

7. Data Security

We implement appropriate technical and organizational measures to protect your Personal Data against unauthorized access, alteration, disclosure, destruction, or accidental loss. These measures include, but are not limited to:

• Encryption of data in transit (TLS/SSL) and at rest where applicable
• Access controls and authentication mechanisms to limit data access to authorized personnel
• Regular security assessments and monitoring of our systems
• Contractual obligations on third-party service providers to maintain equivalent security standards

While we strive to protect your Personal Data, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, tax, or reporting requirements. Retention periods are determined based on:

• The nature and sensitivity of the data
• The purposes for which we process the data
• Applicable legal, regulatory, tax, accounting, or other requirements
• Whether there is an ongoing legitimate business need to retain the data

When Personal Data is no longer required, we will securely delete, anonymize, or destroy it in accordance with our data retention procedures.

9. Cookies and Similar Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand visitor behavior. Types of cookies we may use include:

• Essential cookies: necessary for the website to function properly (e.g., session management, security)
• Analytics cookies: help us understand how visitors interact with our website (e.g., pages visited, time on site)
• Functional cookies: enable enhanced functionality and personalization (e.g., language preferences)

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

10. Your Rights Under GDPR

Under the General Data Protection Regulation and applicable data protection laws, you have the following rights regarding your Personal Data:

• Right of access (Art. 15 GDPR): You have the right to obtain confirmation as to whether we process your Personal Data and to request a copy of that data.
• Right to rectification (Art. 16 GDPR): You have the right to request correction of inaccurate or incomplete Personal Data.
• Right to erasure (Art. 17 GDPR): You have the right to request deletion of your Personal Data where there is no compelling reason for its continued processing.
• Right to restriction of processing (Art. 18 GDPR): You have the right to request restriction of processing in certain circumstances.
• Right to data portability (Art. 20 GDPR): You have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
• Right to object (Art. 21 GDPR): You have the right to object to processing based on legitimate interests, including profiling and direct marketing.
• Right to withdraw consent (Art. 7(3) GDPR): Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority. For the Czech Republic, the relevant authority is the Office for Personal Data Protection (ÚOOÚ), Pplk. Sochora 27, 170 00 Praha 7, www.uoou.cz.

To exercise any of these rights, please contact us at info@pttonline.eu. We will respond to your request within 30 days or as required by applicable law. We may request verification of your identity before processing your request.

11. Linked Websites and Third-Party Services

Our website may contain links to third-party websites, services, or platforms that are not operated or controlled by pttonline. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy applies solely to information collected by pttonline through our website and direct interactions.

12. Children's Privacy

Our website and services are not directed at children under the age of 16. We do not knowingly collect Personal Data from children. If you believe that we may have inadvertently collected Personal Data from a child under 16, please contact us at info@pttonline.eu, and we will take appropriate steps to delete such information promptly.

13. Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. Any data analytics we perform is used solely for aggregate business insights and website improvement, not for making decisions about individual data subjects.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website and services after any changes constitutes your acknowledgment of the modified Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us at:

You also have the right to contact the Czech Data Protection Authority (ÚOOÚ) if you believe your data protection rights have been violated.